CAIQ v4 Control SEF-03 Extractive Review Standard

How to answer 'What is your security incident notification timeline?' on a CAIQ

Reviewer Guidance & Pitfalls

Reviewers reconcile this against your DPA. Quote the same number of hours in both, and distinguish detection→page (internal) from confirmation→customer-notice (contractual).

Example Answer Passing Enterprise Audit

Compliant Response Template
Sev-1 incidents page on-call within 15 minutes; affected customers are notified within 72 hours of confirmation, per the DPA.

Filling out a CAIQ or SIG Lite right now?

QuietQuestionnaire automatically drafts answers with citations from your own SOC 2 report, catches contradictions reviewers reject, and locks exports behind cryptographic human sign-off.

Zero spam. 100% confidential. No credit card required.